# omega ## API Docs - health [Get Health](https://docs.concerto.ai/get-health-18685234e0.md): - health [Check Db Connection](https://docs.concerto.ai/check-db-connection-18685235e0.md): - sms [Queue SMS for sending and database recording](https://docs.concerto.ai/queue-sms-for-sending-and-database-recording-18685236e0.md): Queues an SMS message for sending to specified recipients. The message will be: - sms [Record SMS message in database without sending](https://docs.concerto.ai/record-sms-message-in-database-without-sending-18685237e0.md): Records an SMS message in the database without sending it. Useful for: - sms [Update SMS delivery status](https://docs.concerto.ai/update-sms-delivery-status-18685238e0.md): Updates the delivery status of an SMS message. Used to: - email [Queue email for sending and database recording](https://docs.concerto.ai/queue-email-for-sending-and-database-recording-18685239e0.md): Queues an email message for sending to specified recipients. The message will be: - email [Record email message in database without sending](https://docs.concerto.ai/record-email-message-in-database-without-sending-18685240e0.md): Records an email message in the database without sending it. Useful for: - email [Update email delivery status](https://docs.concerto.ai/update-email-delivery-status-18685241e0.md): Updates the delivery status of an email message. Used to: - email [Handle external email provider webhooks](https://docs.concerto.ai/handle-external-email-provider-webhooks-18685242e0.md): Processes webhook notifications from email providers. Used to: - businesses [Get paginated list of client conversations for a business](https://docs.concerto.ai/get-paginated-list-of-client-conversations-for-a-business-18685243e0.md): Retrieves a paginated list of client conversations with detailed information including: - businesses [Add internal note to a client conversation](https://docs.concerto.ai/add-internal-note-to-a-client-conversation-18685244e0.md): Creates an internal note in a client conversation. The note will be: - businesses [Get list of business locations](https://docs.concerto.ai/get-list-of-business-locations-18685245e0.md): Retrieves a list of all locations associated with a business including: - businesses [Create or retrieve client conversation](https://docs.concerto.ai/create-or-retrieve-client-conversation-18685246e0.md): Creates a new conversation for a client or retrieves an existing one. This endpoint: - businesses [Get available conversation filters](https://docs.concerto.ai/get-available-conversation-filters-18685247e0.md): Retrieves a list of available filters for conversation queries including: - businesses [Get paginated conversation messages with filters](https://docs.concerto.ai/get-paginated-conversation-messages-with-filters-18685248e0.md): Retrieves a paginated list of messages from a specific conversation including: - businesses [Assign a client conversation to a staff member](https://docs.concerto.ai/assign-a-client-conversation-to-a-staff-member-18685249e0.md): Assigns a specific client conversation to a staff member for handling. This endpoint: - businesses [Update client conversation status](https://docs.concerto.ai/update-client-conversation-status-18685250e0.md): Updates the status of a client conversation (e.g., ACTIVE, RESOLVED). This endpoint: - businesses [Update read status of messages using filters](https://docs.concerto.ai/update-read-status-of-messages-using-filters-18685251e0.md): Updates the read status of messages in a conversation based on filters. This endpoint: - business-clients [Get detailed client profile and conversation information](https://docs.concerto.ai/get-detailed-client-profile-and-conversation-information-18685252e0.md): Retrieves comprehensive client details including: - business-clients [Get paginated list of clients for a business](https://docs.concerto.ai/get-paginated-list-of-clients-for-a-business-18685253e0.md): Retrieves a paginated list of clients associated with a business including: - business-staffs [Get detailed profile of a specific staff member](https://docs.concerto.ai/get-detailed-profile-of-a-specific-staff-member-18685254e0.md): Retrieves comprehensive details of a specific staff member including: - business-staffs [Get paginated list of staff members for a business](https://docs.concerto.ai/get-paginated-list-of-staff-members-for-a-business-18685255e0.md): Retrieves a paginated list of staff members with their details including: - voice-calls [Get Token](https://docs.concerto.ai/get-token-18685256e0.md): Generate a Twilio token for voice calls. - voice-calls [Handle Twiml Call](https://docs.concerto.ai/handle-twiml-call-18685257e0.md): Handle incoming voice calls from TwiML app when device.connect is triggered for dialing. - messages [Retry Processing of Failed Messages](https://docs.concerto.ai/retry-processing-of-failed-messages-18685258e0.md): Attempts to reprocess messages that previously failed to send. This endpoint: - messages [Retry Processing of Failed Messages](https://docs.concerto.ai/retry-processing-of-failed-messages-18848113e0.md): Attempts to reprocess messages that previously failed to send. This endpoint: - messages [Get messages by request ID](https://docs.concerto.ai/get-messages-by-request-id-18685259e0.md): Retrieves a list of messages with their IDs, statuses, and channels for a given request ID - messages [Get messages by request ID](https://docs.concerto.ai/get-messages-by-request-id-18848114e0.md): Retrieves a list of messages with their IDs, statuses, and channels for a given request ID - messages [Search messages within a specific conversation](https://docs.concerto.ai/search-messages-within-a-specific-conversation-18685260e0.md): Search through messages in a specific conversation using text matching on content and subject fields. - messages [Search messages within a specific conversation](https://docs.concerto.ai/search-messages-within-a-specific-conversation-18848115e0.md): Search through messages in a specific conversation using text matching on content and subject fields. - messages [Process and record messages from any supported channel](https://docs.concerto.ai/process-and-record-messages-from-any-supported-channel-18685261e0.md): Handles incoming messages from all supported communication channels (web_voice, telephony, webchat). - twilio [Process incoming SMS replies via Twilio webhook](https://docs.concerto.ai/process-incoming-sms-replies-via-twilio-webhook-18685262e0.md): Handles incoming SMS replies from Twilio webhook. This endpoint: - twilio [Process SMS delivery status updates from Twilio](https://docs.concerto.ai/process-sms-delivery-status-updates-from-twilio-18685263e0.md): Handles SMS delivery status updates from Twilio webhook. This endpoint: - twilio [Update voice call status in DB](https://docs.concerto.ai/update-voice-call-status-in-db-18685264e0.md): Update voice call status in DB - session [Expire Session](https://docs.concerto.ai/expire-session-18685265e0.md): - authentication [Generate Auth Token](https://docs.concerto.ai/generate-auth-token-18685266e0.md): Generate an authentication token for a staff member - business [Onboard a business](https://docs.concerto.ai/onboard-a-business-18685267e0.md): Onboard a business by providing the business ID and the payload containing region ID, email and Phone Number. - business [Get business onboarding status](https://docs.concerto.ai/get-business-onboarding-status-18848116e0.md): Checks if a business is onboarded in the system by looking up its status using business ID and region ID. Returns the current onboarding status (PENDING/ONBOARDED/FAILED) if business exists, or 'not_onboarded' if the business is not found.